Buying a puppy in India has traditionally been a single large upfront transaction — pay everything, receive puppy. PoodleDoodle Puppies pioneered the 3-stage payment model in India specifically to make premium Doodle ownership more accessible while protecting both buyers and the puppies themselves. This guide explains exactly how the 50{8c91a1b828647c9397b6758867d96ed88bac4927dfb7c8db9d57959fc7b5ed71}–20{8c91a1b828647c9397b6758867d96ed88bac4927dfb7c8db9d57959fc7b5ed71}–30{8c91a1b828647c9397b6758867d96ed88bac4927dfb7c8db9d57959fc7b5ed71} payment structure works and why it makes sense for Indian buyers.
Stage 1: 50{8c91a1b828647c9397b6758867d96ed88bac4927dfb7c8db9d57959fc7b5ed71} Booking Deposit
The initial 50{8c91a1b828647c9397b6758867d96ed88bac4927dfb7c8db9d57959fc7b5ed71} payment secures your specific puppy exclusively. From the moment this payment is received, your puppy’s status changes to “Reserved” on our platform and is removed from consideration for other buyers. This deposit reflects the real cost we incur: turning away other interested families, continuing to invest in the puppy’s care, nutrition, and health protocols for the weeks until delivery, and dedicating coordinator time to your specific journey. The deposit is paid securely via Razorpay — UPI, credit/debit card, net banking, or EMI available.
Stage 2: 20{8c91a1b828647c9397b6758867d96ed88bac4927dfb7c8db9d57959fc7b5ed71} Pre-Ship Payment + Transport
Approximately 2 weeks before the puppy’s departure, the 20{8c91a1b828647c9397b6758867d96ed88bac4927dfb7c8db9d57959fc7b5ed71} pre-ship balance plus the transport cost becomes due. This payment triggers all dispatch logistics: flight booking, escort assignment, health certificate scheduling with our vet, and carrier preparation. It also confirms your continued commitment — which matters because transport and escort resources are non-refundable once booked. The transport cost is separately itemised from the 20{8c91a1b828647c9397b6758867d96ed88bac4927dfb7c8db9d57959fc7b5ed71} so you can see exactly what each component costs.
Stage 3: 30{8c91a1b828647c9397b6758867d96ed88bac4927dfb7c8db9d57959fc7b5ed71} on Delivery
The final 30{8c91a1b828647c9397b6758867d96ed88bac4927dfb7c8db9d57959fc7b5ed71} is due at the moment of handover — physically, at your door, at the moment you receive your puppy, documentation, and escort’s sign-off. This structure ensures you have full confidence before parting with the final payment: you can inspect the puppy, verify all documentation, and confirm the puppy matches what was described before completing the transaction. This last-stage payment model is unique in India and is a direct expression of our commitment to transparency.
Frequently Asked Questions
Q: Can I pay 100{8c91a1b828647c9397b6758867d96ed88bac4927dfb7c8db9d57959fc7b5ed71} upfront?
A: Yes — some buyers prefer this for simplicity. We accept full upfront payment. The 3-stage structure is an option, not a requirement.
Q: Is the deposit refundable if I change my mind?
A: Deposits are generally non-refundable because they fund the real costs incurred in reserving your puppy and turning away others. If your circumstances change significantly (family emergency, major life event), contact us — we will always discuss on a case-by-case basis and do our best to find a fair resolution.
Q: Is Razorpay safe for payments in India?
A: Razorpay is one of India’s largest and most regulated payment gateways, used by thousands of major Indian businesses. All payments are PCI-DSS compliant and bank-grade encrypted. Your card and bank details are never stored by PoodleDoodle Puppies — they are processed entirely by Razorpay’s secure infrastructure.
Q: Can I pay the transport cost separately after booking?
A: Yes — the 20{8c91a1b828647c9397b6758867d96ed88bac4927dfb7c8db9d57959fc7b5ed71} pre-ship payment and transport payment are in Stage 2 together but can be discussed separately depending on the specific transport arrangement for your city. Transparent itemisation is always provided.
Q: What payment methods are accepted?
A: All major Indian payment methods via Razorpay: UPI (GPay, PhonePe, Paytm), credit cards, debit cards, net banking, and EMI on eligible cards. International cards are also accepted.
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