After booking a puppy at PoodleDoodle Puppies, you receive a confirmation email and WhatsApp call within 24 hours, weekly photo and video updates through the socialisation phase, vet checks at weeks 6 and 7, and a doorstep handover at 8–10 weeks with full documentation — no surprises, no gaps in communication.

This guide was written by Sankalp Brahma and Tanya Goyal, founders of PoodleDoodle Puppies, India’s first fully transparent Doodle breeding programme built on OFA-certified health testing.

After Booking a Puppy in India: What Happens Next

You have chosen the breed, verified the health certifications, and decided to go ahead. The deposit is paid. Now what? Most buyers at this stage feel a mix of excitement and anxiety — and the uncertainty between booking and handover is where trust is either built or lost. This guide walks through every stage of the PoodleDoodle Puppies process so you know exactly what to expect, what actions you need to take, and what we are doing on our end at each point.

What Happens the Moment You Confirm Your Booking?

The 50% booking deposit is paid securely through Razorpay — UPI, card, net banking, or EMI are all accepted. Within minutes, your puppy’s listing status updates to “Reserved” on the website. Within 24 hours you receive two things: an order confirmation email with your puppy’s details, photos, parents’ names, and health test references, and a WhatsApp call from your dedicated PoodleDoodle coordinator to introduce themselves and answer any immediate questions.

The coordinator is your single point of contact from this moment through to 30 days after handover. You do not need to track down anyone new at each stage — the same person stays with you throughout.

For a full breakdown of how the payment is structured across three stages, see our guide to the 50-20-30 payment plan for buying a puppy in India.

What Happens During Weeks 2 to 6 After Booking?

This is the socialisation phase — one of the most important developmental windows in a puppy’s life. Between three and seven weeks of age, puppies are learning how to interact with their littermates, with humans, and with their environment. During this period you are not just waiting. You are receiving regular updates and building a connection with your puppy before they arrive.

Every week, your coordinator shares a photo and video update of your specific puppy. You see them grow, watch their personality emerge, and start to get a sense of how they play and respond to people. If you have questions — about what to buy, how to puppy-proof your home, which vet to register with in your city, what food to transition to — your coordinator answers them during this window so you are prepared before arrival day.

At week 6, the puppies have their first health check with our veterinarian. The vet examines eyes, ears, heart, joints, and coat, and confirms the puppy is developing on schedule. You receive a written summary of that check.

What Happens at Weeks 7 and 8?

At week 7, a second and more thorough vet examination takes place. This visit includes a full physical assessment and the preparation of the official health certificate — the document that travels with your puppy and confirms fitness for transport and handover. First vaccinations are verified against the vaccination card started at the breeding home.

At week 7 (two weeks before the confirmed dispatch date), the 20% pre-ship payment becomes due. This payment also covers the transport cost — escort-accompanied delivery, door to door, anywhere in India. Once this payment clears, your coordinator confirms the travel date, assigns your personal escort, and books all logistics. You receive full travel details — flight number or route, estimated arrival time, escort contact — at least 72 hours before departure.

What Happens on Handover Day?

Your escort travels with your puppy and sends a photo at the moment of departure. Your order dashboard — under My Account → Transit Tracking — updates in real time as the journey progresses. The escort stays in contact with you throughout the journey and delivers directly to your door.

The final 30% balance is due at the moment of handover — by Razorpay link or card reader. You sign the delivery receipt and receive the complete puppy package:

• Original health certificate (vet-signed)
• Vaccination card with first vaccination recorded
• Microchip certificate
• Parentage certificates (OFA-tested sire and dam details)
• Food sample (same brand and flavour the puppy has been eating)
• Welcome pack with care notes, feeding schedule, and first-week guidance
• Breeder support contact and first-24-hours helpline

For full details on how we handle transport across India — including how the escort system works and what happens if there are delays — see our guide on safe puppy transport across Indian states.

What Support Is Available After Handover?

The first 24 hours at home are the most disorienting for a new puppy. Your coordinator is available on WhatsApp through that first night for any questions — whether the puppy is not eating, crying, or you are unsure about something. Beyond the first night, breeder support continues for 30 days post-handover for routine questions, and our written health guarantee covers hereditary conditions for 12 months from purchase date.

For a detailed hour-by-hour guide on what to do once your puppy arrives home, read our Doodle puppy first week at home guide for Indian families.

Booking to Handover: The Full Timeline

Frequently Asked Questions

See the FAQ schema below for structured answers to the most common booking questions.